High-Quality Video Calls with WebRTC Technology

At MilkyCRM, we provide a cutting-edge video call solution using WebRTC technology, enabling seamless video communication between users on your platform. Whether it’s for personal communication, customer support, or remote consultations, our solution delivers real-time, high-quality video calls, supported by a powerful backend infrastructure.

WebRTC Video Chat Features

Our video call service is built on WebRTC (Web Real-Time Communication), a widely-used technology that allows direct, real-time communication over the web. This ensures that users can experience crystal-clear video and audio during calls, regardless of device or platform:

  • Cross-Platform Support: Whether the users are on iOS, Android, or desktop, our video call solution works seamlessly across all platforms.

  • Real-Time Video and Audio: WebRTC ensures that users can enjoy lag-free, high-definition video and audio communication.

Server-Side Components

Our video call service relies on a robust server-side infrastructure to ensure stability and reliability:

  • Media Servers: We use media servers to handle the audio and video streams, ensuring that the communication is optimized for minimal latency and high quality.

  • Signaling Servers: Signaling servers are used to establish and manage the connection between two users, facilitating the initial handshake process for secure, real-time communication.

  • TURN Servers: For scenarios where direct peer-to-peer connections may be blocked or unreliable, TURN (Traversal Using Relays around NAT) servers are deployed to ensure the connection remains stable and uninterrupted.

  • NAT Traversal Servers: Our system includes NAT (Network Address Translation) traversal servers to manage the complexities of routing calls between users on different networks, ensuring reliable connectivity even behind firewalls or routers.

Push Notifications for Incoming Calls

We’ve integrated push notification technology into our video call system, ensuring users never miss an important call:

  • Cross-Device Call Alerts: Whether on iOS or Android, when an incoming call is initiated, a push notification is triggered that causes the recipient’s device to ring, even if the app is not currently open. This ensures that users are always reachable.

  • Seamless Call Handling: When the user answers the call, the WebRTC system kicks in, establishing the video chat without delay or additional actions needed from the user.

Why Choose Our WebRTC Video Call Solution?

  1. High-Quality, Real-Time Communication: WebRTC ensures seamless, lag-free video and audio communication between users.
  2. Reliable Server-Side Infrastructure: Our solution is backed by a range of powerful servers, including media, signaling, TURN, and NAT traversal servers, ensuring stability and reliability.
  3. Cross-Platform Functionality: Whether your users are on iOS, Android, or desktop, our system delivers a smooth experience across all platforms.
  4. Push Notification Integration: Incoming calls trigger push notifications, causing the recipient’s phone to ring, ensuring they never miss a call.

Enhance User Communication with Video Calls

With MilkyCRM's WebRTC video call solution, you can provide your users with a reliable and high-quality video chat experience that works across all platforms. From real-time communication to integrated call alerts, we ensure that users are always connected and reachable.